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All questions answered All in one place, in Bangla 24/7 Bangla Support Always ready Android & iOS Download the app for free Your information & funds Fully secured cricket, football & 10+ more sports Tournaments & Leaderboards Every week All questions answered All in one place, in Bangla 24/7 Bangla Support Always ready Android & iOS Download the app for free Your information & funds Fully secured cricket, football & 10+ more sports Tournaments & Leaderboards Every week
Frequently Asked Questions

Bajii FAQ — Simple answers to all your questions

The most common questions people have when using Bajii — answered clearly and in full. From app downloads to payments, betting rules, and security, everything is covered on one page.

App Guide Security Betting rules Support
Can't find your answer?

If you can't find the answer here, ask our 24/7 live chat support team in Bangla — we typically respond within 5 minutes. You can also reach us by email — support@bajii.xyz — That said, live chat is always the fastest way to get a response.

7 Common questions answered
100% Fully in Bengali
24/7 Live Support
5 minutes Average Response Time

Everything You Need to Know About Bajii

Bajii is one of Bangladesh's most popular online gaming and Sports Betting platforms. Every day, millions of players come to Bajii for cricket, football, Live Casino, slots, and more. Whether you're new or experienced, this FAQ page has answers to all your essential questions.

To use Bajii, you'll need to register for free first. All it takes is your mobile number, name, and date of birth. Your account is activated after OTP verification. Deposit a minimum of ৳200 via bKash or Nagad to start playing. The entire platform is in Bangla — no English required.

Security is a common concern. Bajii uses industry-standard 256-bit SSL encryption. All payment data is stored on separate, secured servers. Your personal information is never shared with third parties. Your phone number and account balance are always protected.

Payments are another area where questions come up often. Deposits via bKash, Nagad, and Rocket on Bajii typically process within 3 to 5 minutes. Withdrawals are usually handled within 5 to 15 minutes. Your first large withdrawal may require KYC verification — once completed, you won't need to do it again. Detailed answers to all payment-related questions are listed below.

Support Hours

Live chat: available 24 hours a day, 365 days a year
Email: response within 24 hours
Average response time: 5 minutes

Payment Processing Time

Deposit: 3–5 minutes
Withdrawal: 5–15 minutes
Minimum deposit: ৳200

App Platform

Android: Direct APK Download
iOS: available on the App Store
Browser: works on all devices

Available sports

Cricket, football, tennis, badminton, kabaddi, and 10+ more sports markets.

What would you like to know about?

All of these topics are covered in the FAQ section below

Most frequently asked
Customer Support

Learn how to reach Bajii, how quickly each channel responds, and what the support hours are.

Mobile App

A simple guide to downloading the Bajii app on Android and iOS, and what to do if you run into installation issues.

Sports Betting

Learn how to place bets on football, tennis, and other sports — and find out which markets are available.

Browser Gaming

Everything you need to know about playing bajii on a mobile browser without installing the app.

Security & privacy

Find out how secure your personal information and funds are, and what technology Bajii uses to protect them.

Tournaments & Leaderboards

How to enter Bajii's competitive tournaments, how prizes are awarded — the complete guide.

Frequently Asked Questions

Bajii's most frequently asked questions — with detailed answers

There are several ways to get help on Bajii — and all of them work in Bengali.
  • Live chat: The fastest route. A chat icon is available at the bottom right of any page on the Bajii website or app. An agent typically connects within 2 to 5 minutes. Available 24/7, including public holidays.
  • Email: support@bajii.xyz — For complex or document-related issues, send us an email. You'll typically receive a detailed response within 12 to 24 hours.
  • Help Center: Bajii's "Help" section already has answers to many common questions — check there first for a quick resolution.
Important — No Bajii representative will ever ask for your password, OTP, or full card number. If anyone does, it's a scam. For payment-related issues, keep your transaction ID handy — it helps us resolve things much faster.

The Bajii mobile app is available on both Android and iOS, and it's completely free to download.

Steps to download on Android:
  • Go to the Bajii website and open the "App Download" or "/app" page.
  • Tap the Android APK download button.
  • Once the download is complete, open the file to install it. On your first install, you may need to enable "Unknown Sources" in your phone's settings.
  • Settings → Security → Install Unknown Apps → Enable.
  • Once installation is complete, log in and start playing.
On iOS: Search for "Bajii" on the App Store and install it directly.

The app is around 30–40 MB and downloads in under a minute on a decent connection. It includes every feature — live betting, casino, payments, and profile settings. It also loads slightly faster than the website and supports push notifications.

Bajii isn't limited to cricket. Head over to the Sports section and you'll find a wide variety of options.

Sports you can bet on at Bajii:
  • Football: Premier League, La Liga, Champions League, Bundesliga, and Bangladesh Premier League. Markets include match result, goalscorer, half-time result, corners, cards, and more.
  • Tennis: Grand Slam and ATP/WTA tournaments. Set-by-set betting is available.
  • Badminton: Betting markets for international tournaments.
  • Kabaddi: Betting on Bangladesh and Indian Kabaddi leagues.
  • Basketball & Volleyball: On selected international matches.
  • E-Sports: Betting on CS:GO, Dota 2, and League of Legends leagues.
In live betting, odds update in real time throughout the match. You can read the game as it unfolds and place new bets or adjust existing ones mid-play. Pre-match betting typically opens 24 hours before kickoff.

Yes, you can use Bajii fully in your mobile browser without installing the app. The Bajii website is completely mobile-responsive and specially optimized for smaller screens.

What you can do on a mobile browser:
  • Registration & login — fully covered
  • Sports Betting & Live Betting
  • Casino games, slots & live dealer games
  • Deposits & Withdrawals via bKash and Nagad
  • Viewing bet history & transactions
  • Claiming Bonuses & Updating Profile Settings
Works on any modern mobile browser — Chrome, Firefox, or Samsung Internet. That said, there are a few differences compared to the app: the app supports push notifications (like alerts when you win a bet), while the browser does not. Loading speeds may also vary slightly. Overall, if you'd rather not install the app, the mobile browser works just fine.

This is an important question and deserves an honest answer.

How Bajii keeps you protected:
  • 256-bit SSL encryption: All communication between your browser and Bajii's servers is encrypted. No one can intercept your password, card number, or personal information in transit.
  • Separate Payment Server: Your bKash or Nagad number is stored separately from your gaming data in a secure, isolated system.
  • KYC verification: NID or passport verification is only required for large withdrawals — this information is never shared with third parties.
  • Two-factor authentication (2FA): With 2FA enabled at login, no one can access your account even if they know your password.
  • International license: Bajii operates under the oversight of an international gaming authority. Regular security audits are conducted as part of our licensing requirements.
A word of advice — never screenshot your password or OTP and send it to anyone. Use a strong password and 2FA to keep your account secure. Bajii will never ask for your password.

Your complete gaming and payment history is stored in your profile on Bajii.

Steps to view your betting history:
  • Log in and tap the profile icon in the top right corner.
  • Go to the "My Bets" or "Betting History" section.
  • Filter by date — choose daily, weekly, or a custom date range.
  • You can view the full details of each bet: bet type, odds, amount, result, and your winnings or losses.
Steps to view your transaction history:
  • Go to Profile → "Wallet" or "Transaction History" section.
  • You can view the date, amount, method, and status of every deposit and withdrawal.
  • You can copy the transaction ID and share it with support if needed.
Bajii typically keeps the last 12 months of history directly accessible in your profile. If you need older records, contact support and they'll send the details to you by email.

Bajii regularly hosts weekly and monthly tournaments and leaderboard competitions — most of which are free to enter.

How to participate in tournaments:
  • After logging in, go to the "Promotions" or "Tournament" section to see all currently active competitions.
  • Entry requirements vary by tournament — you may need to play a specific game, meet a minimum bet amount, or participate within a set time window.
  • Tap "Join" or the equivalent button to register your entry.
  • The more valid bets or points you rack up within the competition period, the higher you climb on the leaderboard.
How prizes are awarded:
  • At the end of each tournament, top-ranked players receive prizes — typically cash rewards, bonus credits, or free bets.
  • Prizes are generally credited to your wallet within 24 to 48 hours after the competition ends.
  • Cash prizes may be directly withdrawable, but bonus prizes may be subject to wagering requirements.
  • Your current leaderboard position is visible on the "Tournament" page at any time.
During major tournaments like the BPL or the World Cup, Bajii announces special prize pools — keep your app notifications turned on so you never miss an update.

Contact Support

If you can't find your answer here, speak directly with Bajii

Live chat
24/7 always

The fastest route. Start a chat from any page on the website or app. Average response time is 2 to 5 minutes. You can chat in Bangla.

Email Support
12–24 hours

For complex issues or when documentation is required support@bajii.xyzEmail us at. You can write in Bengali and you'll receive a detailed response.

Help center
Always available

Bajii's site offers guides, video tutorials, and step-by-step instructions. The best way to sort things out on your own.

"Bajii's live chat support is in Bengali — that's the biggest advantage. On other sites I had to write in English, but here I can explain my problem in my own language."

— Bajii member, Narayanganj

Quick tips for new members

If you know a few things before your first visit to Bajii, getting started becomes much easier. These tips come from experienced members.

Register first, then explore

Registration is free and takes just 3 minutes. Create your account first to get full access to all games and offers.

Read the bonus terms before your first deposit

Check the wagering requirements before claiming your welcome bonus. Knowing the terms upfront makes it easier to plan.

Verify the correct number before making a deposit

Check the latest number on Bajii's deposit page — the number may change from time to time. Sending to an outdated number may cause issues.

Use Responsible Gaming Tools

Set a deposit limit from the start — it's the most effective way to stay in control of your budget.

Useful links

All of Bajii's key pages in one place — jump straight to whatever you need.

Registration

Open a free account — it only takes 3 minutes.
Log In

Log in to your account.
App Download

Download for free on Android & iOS.
Games

View the full game list and rules.
Payments

A complete guide to deposits and withdrawals.
Responsible Gaming

Limit settings and responsible gaming guide.

Got your answers? Get started now

Register on Bajii — it's free and takes just 3 minutes. Claim your welcome bonus and join Bangladesh's most popular gaming platform.

Register for free Log in

24/7 Bangla Support  |  bKash & Nagad  |  Licensed  |  18+ only

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